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Return Policy

Groopdealz will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. 

We do not accept exchanges of any kind.

Return requests must be initiated within 7 days of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund. (If it is a split package order, it will start from the time of the final package delivery date.)

Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.

Shipping and handling charges are non-refundable.

Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.

All swimwear, bodysuits, intimates, jewelry, and beauty products are final sale and non-refundable.

Please follow these steps for returns:

Please submit your return request on behalf of your customer via Groopdealz Contact Us Page

A return address will be provided to you

Once the return package is received and inspected for quality, a member from the Groopdealz team will email you to confirm what has been done with the order.

Please allow Groopdealz 5 - 7 business days from the day we receive the returned package to process.

Groopdealz will email you after the return has been processed to confirm what has been done.